Please contact your hosting provider for any issue related to connectivity of your stream.
Note, Shoutcast is offering hosting solutions on premium servers and premium bandwidth at a very competitive price, click here for more information or talk to one of our dedicated agents at firstname.lastname@example.org
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If you're experiencing audio skipping or the stream cuts off in the middle of a song, make sure you reviewed the four points below. If none of the advise is helping, do not hesitate to contact email@example.com
1. Check your emails including your spam in case we sent a maintenance notification
2. Check if your internet connection is fast enough to accommodate the bitrate of the radio station ( You also might want to try a station that is of a lower bitrate )
3. Verify your internet service provider network status.
4. If you have a high-speed internet connection but are using wi-fi, please try an Ethernet cable connection.