1- Make sure you’re on a Shoutcast 2.5 (or newer) server. Shoutcast versions 1.x are not supported anymore and are delisted from the website, YellowPages and API. (Please note that v2 versions prior to 2.5 will be delisted soon)
You can download the most recent version of the DNAS via: Radio Manager > Account > Your Plan.
Or, if you’re not hosting the stream yourself, ask your hosting provider to upgrade you to Shoutcast DNAS v2.5x or newer
2- If you’re on a Shoutcast 2.5 (or newer) server, register your station’s authhash on your DNAS.
You’ll find that authhash on the Radio Manager > Settings > Advanced and you can register it on ip:port /admin.cgi?sid=1&mode=register (replace ip and port by the server ip and port for you stream).
The username is admin and the password is your DNAS admin password.
3- Make sure the stream is running in public mode instead of private mode.
Check to see if there’s a relevant setting in the encoder, e.g. Winamp DSP plugin => Directory tab => Make stream public.
The relevant setting is sometimes “List in directory” in other broadcasting software configurations.
- If hosting the DNAS yourself, also make sure of the following line in the config file (sc_serv.conf): publicserver=always
- If not hosting the DNAS, then you might need to ask your hosting provider to do this for you.