Knowledge Base

Services

• What services are included in my plan?
• Is my station listed in radio directories?
• How do I get listed in TuneIn ?
• Can I share my station on Social Media?
• Can I broadcast live?
• How to generate secondary streams (includin low quality stream for mobile) ?

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Accounts

• What is TLH (Total Listening Hours)
• Do you offer a free trial?
• Can I have more than one station on each account?
• Does each station support multiple users?
• How do I reset my password?
• My station has been suspended. What can I do?

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Payments

• What payment methods do Shoutcast accept?
• My payment hasn’t been issued?
• Can I upgrade my plan?

Radio Manager

• Which browsers do the Radio Manager support?
• What is Shoutcast’s automation system (Planner)?
• What is an AuthHash? Why do I need one?
• What statistics does the Shoutcast radio manager provide?

Music Copyrights & Licensing

• Does Shoutcast cover music copyrights?
• Do I Need a License for my Internet Radio Station?
• Where can I get royalty free music for my station?
• Where can I find more information about music licensing?
• Is there any music licensing coverage providers?

Troubleshooting

• My DNAS station is registered on the Radio Manager but is not listed in Shoutcast's directory
• The Station Name is already used?
• How to run Ads using a Pal script on Sam Broadcaster?
• Ads are not running
• The stream cuts off when I'm broadcasting

Winamp for Windows

• FAQ
• System Requirements
• Player Features
• Winamp Installation Guide
• Player Overview
• The Winamp Media Library

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Winamp for Android & Mac

• Winamp for Mac Sync Beta
• WAFA: Syncing Music
• WAFA: Player Controls & Now Playing Screen
• WAFA: Shoutcast Radio Directory
• WAFA: Playlists, Play Queue & Widget Players
• WAFA: Other Features & Settings

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